Privacy Policy

Version of 16 October 2026

1. Controller

The controller responsible for processing personal data on ledcom.tech is STRANA LED BULGARIA EOOD, UIC [UIC / ЕИК], VAT [VAT BG…], registered address: [registered address, Bulgaria], e-mail: sales@ledcom.tech.

2. What data we process

• Data you enter in our forms: name, e-mail address and/or phone number, company, country and the description of your project.
• Technical data needed to deliver the website: IP address and browser information in server logs, kept for security for up to 30 days.
• Analytics data only if you give consent in the cookie banner.

3. Purposes and legal bases

• Answering your request and preparing a quote — Art. 6(1)(b) GDPR (steps prior to entering into a contract).
• Performing a contract — Art. 6(1)(b) GDPR; keeping accounting records — Art. 6(1)(c) GDPR.
• Website security and abuse prevention — Art. 6(1)(f) GDPR (legitimate interest).
• Analytics — Art. 6(1)(a) GDPR (consent), which you can withdraw at any time.

4. Recipients

Our hosting and e-mail provider [provider name, country] processes data on our behalf under a data processing agreement. We do not sell personal data. Data is shared with carriers and installation partners only to the extent needed to deliver your order.

5. Transfers outside the EU/EEA

[Describe here if any data leaves the EU/EEA and the safeguard used, e.g. Standard Contractual Clauses. If all processing stays in the EU, state that.]

6. Retention

Enquiries that do not lead to a contract are deleted after 3 years. Contract and accounting records are kept for the periods required by Bulgarian law.

7. Your rights

You have the right of access, rectification, erasure, restriction, data portability and objection (Art. 15–21 GDPR) and the right to withdraw consent at any time. Write to sales@ledcom.tech. You may also lodge a complaint with the Bulgarian Commission for Personal Data Protection (cpdp.bg) or the supervisory authority in your country.

8. Cookies

See our Cookie Policy.

9. Changes

We may update this policy; the current version is always published on this page.